At our company, privacy and security are priorities, and we are committed to transparency in the processing of personal data of our customers, partners, and employees.
For this purpose, we have prepared this Privacy Policy, which establishes how information from customers or other individuals who access or use our website is collected, used, and transferred.
By using our services, you understand that we will collect and use your personal information in the ways described in this policy, in accordance with data protection regulations (LGPD, Federal Law 13.709/2018), consumer protection provisions of Federal Law 8.078/1990, and other applicable Brazilian legal regulations.
In this policy, we explain how we collect and process your data when you use any of our services, such as our website, telephone support, virtual assistant, platforms, and applications, whether or not you are our customer, as well as when you use our support channels.
The information we collect may be that which is necessary to identify you directly or indirectly, including your location or even browsing data, which we use exclusively to offer you our services in a personalized way.
On the other hand, information that does not allow your identification (anonymized information) is not considered for the purposes of this policy.
Thus, FCA Produções Artísticas, in its role as data controller, undertakes to comply with this Privacy Policy.
1. What data do we collect about you and for what purpose?
Our website collects and uses some of your personal data to enable the provision of services and improve the user experience.
FCA Produções Artísticas collects user personal data such as first name, last name, email, CPF, date of birth, address, and banking data for identification, authentication, authorization, and billing purposes of contracted services.
2. How do we collect your data?
Data collection is carried out through our contract, addendums, registration forms, and surveys, which clearly state their intended purpose.
While you browse FCA Produções Artísticas services, we collect data such as IP address, location, technical device information, and content you interact with in order to provide better offers and services.
Such information is collected through cookies and other equivalent technologies (pixels, pixel tags, web beacons).
2.1 Consent
Consent is the free, informed, and unequivocal manifestation by which you authorize FCA Produções Artísticas to process your data.
Your data will only be collected, processed, and stored with prior and explicit consent. Consent will be obtained in a specific manner, considering its purpose and legal provisions.
You may withdraw your consent at any time at no cost. However, withdrawal may impact the execution of certain contracted services.
3. What are your rights?
FCA Produções Artísticas ensures its customers the rights provided in Article 18 of the LGPD, including:
- Confirmation of the existence of data processing;
- Access to collected data;
- Correction of incomplete, inaccurate, or outdated data;
- Restriction of unnecessary or excessive data processing;
- Data portability request;
- Deletion of data processed with consent;
- Withdrawal of consent at any time;
- Information about the possibility of not providing consent and its consequences.
To exercise your rights, contact: protecaodedados@fca.com.br.
4. How and for how long will your data be stored?
Data will be stored for the time necessary to provide services or until the purpose of collection is achieved.
After this period, data will be deleted or anonymized, except where legal obligations apply.
We employ security measures to ensure the confidentiality and integrity of your data.
5. With whom may your data be shared?
FCA Produções Artísticas may share your data with third parties only when necessary for the provision of contracted services or compliance with legal obligations.
6. Cookies or browsing data
Our website uses cookies to improve your browsing experience.
You may manage your permissions directly in your browser settings.
7. Changes to this privacy policy
We reserve the right to modify this policy at any time.
Changes will take effect upon publication on our website.
8. Contact
For any questions, contact us at: protecaodedados@fca.com.br.
FCA Produções Artísticas
Salvador, Bahia, 01/03/2024.